Terms of Service

1. Acceptance of Terms

By installing, accessing, or using the Firebean Chrome extension, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access or use our service.

2. Disclaimer of Professional Design Advice

Our services and visual fix suggestions are for informational and educational purposes only. Nothing provided by Firebean should be considered professional design consultation, technical architecture advice, or client deliverable recommendations. You should exercise professional judgment and consult with appropriate specialists for specific design decisions affecting client work or production websites.

3. Service Description

Firebean Chrome extension provides:

• Real-time error detection on Lovable platform pages
• Visual translation of technical errors into designer-friendly language
• Step-by-step fix instructions with visual guidance
• Design debugging assistance and contextual help
• Integration with Lovable's development environment
• Educational content about common design-to-code issues
• Performance optimization suggestions for creative projects

4. User Responsibilities

As a creative professional using Firebean, you are responsible for:

• Maintaining accurate Chrome extension and account settings
• Protecting your account credentials and access permissions
• Ensuring all design work complies with applicable copyright laws
• Respecting intellectual property rights in your creative projects
• Using the service ethically and in accordance with professional standards
• Verifying fix suggestions before implementing in client work

5. Subscription and Payments

Firebean offers the following service tiers:

• Free tier with basic error translation (limited daily uses)
• Pro subscription billed monthly with unlimited features
• Team plans available for creative agencies and studios
• Educational discounts available for students and educators
• We may modify pricing with 30 days advance notice
• You can upgrade, downgrade, or cancel your subscription anytime

6. Payment Processing

We use secure payment processors to handle subscription transactions:

• All payment processing is handled by certified PCI-compliant providers
• We do not store credit card information on our servers
• By purchasing a subscription, you agree to our payment processor's terms
• Billing disputes should be directed to our support team first

7. Chrome Extension Usage Terms

By installing our Chrome extension, you acknowledge that:

• The extension only functions on supported design platforms (currently Lovable)
• We may update the extension automatically to provide new features and security patches
• You can disable or uninstall the extension at any time through Chrome settings
• Extension permissions are used exclusively for stated functionality
• The extension may temporarily cache data for performance optimization
• Some features require an active internet connection to function properly

8. Limitation of Liability

Firebean and its Chrome extension are not liable for:

• Accuracy or completeness of generated visual fix suggestions
• Design decisions made based on our recommendations
• Service interruptions or temporary unavailability
• Indirect, consequential, or special damages to your creative work
• Data loss due to browser crashes or extension conflicts
• Client relationship issues arising from use of our suggestions
• Compatibility issues with other Chrome extensions or browser updates

9. Visual Fix Accuracy Disclaimer

While we strive for accuracy in our visual fix suggestions:

• All fixes should be tested in development environments before production use
• Complex design systems may require custom solutions beyond our suggestions
• We recommend professional review for client-facing or commercial projects
• Browser compatibility variations may affect fix effectiveness
• Design trends and best practices evolve; our suggestions reflect current standards

10. Intellectual Property

Firebean retains all rights to:

• Chrome extension software, algorithms, and user interface
• Error detection and translation technology
• Visual fix generation methods and suggestion databases
• Service improvements, updates, and new feature development
• Educational content, tutorials, and documentation
• Trademarks, service marks, and brand assets

11. Trial Period and Refund Policy

We offer a generous trial and refund policy for creative professionals:

• 14-day free trial for Pro features on new accounts
• 30-day money-back guarantee for all paid subscriptions
• Trial and guarantee periods start from account activation date
• Refund requests must be made within 30 days of account activation
• Your account must be in good standing (no terms violations)
• We request feedback on service experience to help us improve
• Refund requests must be submitted through https://www.firebean.io/contact/
• Refunds processed within 5-7 business days to original payment method
• Partial month refunds not provided for subscriptions canceled after initial 30-day period
• Non-refundable items: subscriptions active >30 days, accounts violating terms, custom enterprise plans
• Promotional subscriptions may have specific refund terms
• All refunds subject to payment processor terms and conditions

12. Creative Professional Workflow Integration

Firebean is designed to integrate respectfully with your creative workflow:

• Extension activates only when you're actively working on supported platforms
• Notifications can be customized to match your work preferences
• Data collection is minimized to respect creative project confidentiality
• Fix suggestions are designed to enhance, not replace, professional judgment
• Service improvements are informed by real designer workflow needs

13. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through:

• Email notification to all active users
• Chrome extension notification system
• Prominent notice on our website
• Update to the 'Last Updated' date in these terms
• Continued use of the service constitutes acceptance of updated terms

14. Contact Information

For questions about these terms, technical support, or general inquiries:

• Visit our support page: https://www.firebean.io/contact/
• Email us directly: support@firebean.io
• Follow us for updates: @firebean on social media
• We typically respond to support requests within 24 hours during business days